This guide details the batch document upload process, tailored to streamline operations and bolster KYC (Know Your Customer) and KYT (Know Your Transaction) compliance.
Pre-submitting documents in batches can accelerate the KYC process, enabling instant or near-instant customer onboarding. This proactive approach enhances the speed of cross-border remittances, boosts operational efficiency, and improves the overall KYC experience for your customers.
The customer management feature enhances your service experience. Key aspects of this functionality include:
- Batch Upload: You can upload multiple customer-proof documents simultaneously, eliminating the need to process them individually.
Please note that we only support uploading proof documents in ZIP, RAR, 7Z, and TAR formats to ensure secure and efficient processing.
- Automatic review process to onboard your customers instantly: Our system automatically performs OCR recognition to help you process uploaded documents quickly and accurately.
We currently support automated identification and review of Chinese ID cards for instant customer onboarding. In the future, we will support more types of ID-proof documents.
- Error Feedback: Should there be any issues, the system will automatically provide detailed error feedback, informing you which documents need to be resubmitted.
Batch upload of Proof Documents
Proof Documents Preparation Guide
We strongly recommend organizing your files using
the directory structure below to ensure rapid and accurate processing of your proof documents. You can leverage our automatic review process to onboard your customers instantly by organizing their proof documents according to our recommended structure.
Leverage our cross-border remittance solutions for faster transactions, higher success rates, and increased transaction limits for your customers.
Ease of Organize and Access by
Customer Name:202408051430/
├── ZHANG SAN/
│ ├── cn_id_front.jpg
│ ├── cn_id_back.jpg
├── LI SI/
│ ├── sg_id_front.png
│ ├── sg_id_back.png
│ └── sg_income.pdf
├── WANG WU/
│ └── sg_purpose.pdf
Ease of Organize and Access by
Order NoIf you want to submit PI (Proforma Invoice) files in batches, it is recommended that you organize the proof documents using Order No.
202408051430/
├── 202408091628302092/
│ ├── cn_id_front.jpg
│ ├── cn_id_back.jpg
├── 202408091628302093/
│ ├── sg_id_front.png
│ ├── sg_id_back.png
│ └── sg_income.pdf
├── 202408091628302094/
│ └── sg_purpose.pdf
If your system generates your ZIP package, you could organize it automatically based on your
customer's ID number.202408051430/
├── 2024080916283xxxx1/
│ ├── cn_id_front.jpg
│ ├── cn_id_back.jpg
├── S1234567D/
│ ├── sg_id_front.png
│ ├── sg_id_back.png
│ └── sg_income.pdf
├── S7654321D/
│ └── sg_purpose.pdf
Feedback on Proof Documents Upload
After you submit your batch of documents for recognition, our system will provide detailed error messages for any issues detected.
This feedback is designed to help you effectively address the errors and resubmit your documents for a successful review. Below are examples of common recognition errors, along with the specific issues identified:
Support for API Batch Upload Proof Documents
We offer API support if you prefer to upload proof documents programmatically in batch. This method can help you handle large-scale file uploads more conveniently. Please see API Reference for details.
Upload supporting material order by Multipart
- URI
POST /global/payout/transfer/upload/multipart
- Form Data Params
Form Data Demo
Name
Type
Required
Description
tradeId
string
Required
Unique id in the XC system
file
file
Required
File
typestring
Required
File Type，
Enum:
- Response
Response Status: 200, Body Json Demo
Response Status: 400, Body Json Demo