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Submission Guide for Additional Proof Documents with Orders

Upload materials through the platform

Case1:Requires supplementary identification materials

  1. Search for target order in Transfer Transaction or Search Support Docs
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  1. Click 「Append Material」or button in detail
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  1. Upload material and click「Confirm
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  1. After confirm,the order changes to the Awaiting Transfer status
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Flow Diagram:
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Case2:Requires supplementary transaction materials

  1. Search for target order in Transfer Transaction or Search Support Docs
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  1. Click 「Append Material」or button in detail
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  1. Upload material and click「Confirm
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  1. The outside 「Append Material 」button disappears and the details「Append Material 」button becomes unclickable
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  1. The status of the order becomes pending, and our company needs to conduct manual review
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5.1 When the review passed
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5.2 When the review failed
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Notice: You can use the Order Number batch query in Search Support Docs
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Flow Diagram:
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